Returns Policy

We want every TSISpace customer to be completely satisfied with their purchase. If for any reason a product does not meet your expectations, we offer a comprehensive return policy designed to be clear, fair, and customer-friendly.

Eligibility:

  • Items must be returned in their original packaging and condition.
  • Products that have been assembled, damaged, or used may not be eligible for a full refund.
  • Returns must be initiated within a specific time frame, usually within 30 days of delivery.

Return Process:

  1. Contact Us: Reach out via [email protected] or call 305-867-3607 to initiate a return. Provide your order number and reason for return.
  2. Prepare Your Package: Ensure that all components, manuals, and accessories are included. Package the item securely to prevent damage during transit.
  3. Ship Your Item: Follow the shipping instructions provided by our team. Keep the return tracking information for your records.

Refunds and Exchanges:

  • Once your return is received and inspected, a refund will be issued to the original payment method within 5–10 business days.
  • If you prefer an exchange, TSISpace will process the replacement promptly, subject to product availability.

Our goal is to make returns as seamless as possible while ensuring the integrity of every TSISpace product. Customer satisfaction is our top priority, and we are here to help at every stage of the process.

Company Information
Company Name: TOTAL SOLUTION INTERIORS LLC
Address: 888 BISCAYNE BOULEVARD, SUITE 209, MIAMI, FL 33132
Phone: 305-867-3607
Email: [email protected]